How Encrisoft Calculates Human Risk

Understanding Human Cyber Risk

Cybersecurity isn't just about firewalls, passwords, and sophisticated security tools. Sometimes, the biggest vulnerability is an ordinary human decision: clicking a suspicious link, interacting with a phishing email, or overlooking a warning that could have prevented a security incident.This is where human cyber risk comes in.

Human cyber risk refers to the potential for people's actions, decisions, and security habits to expose an organisation to cyber threats. It helps organisations understand where employees may need additional guidance, training, or awareness. Encrisoft helps organisations explore this human side of cybersecurity through its security awareness and phishing simulation capabilities, alongside the risk insights available on its dashboard. Instead of treating security awareness as a box to tick, the goal is to help organisations understand employee behaviour and identify opportunities to strengthen their security posture.

How Does Encrisoft Help Organisations Understand Human Risk?

Understanding human cyber risk requires looking beyond the possibility of employees falling for phishing attacks. Organisations need to understand how employees respond to potential threats and identify where their security awareness may be lacking. Encrisoft helps bring these concerns into focus through phishing simulations, security awareness training, and the risk insights available on its dashboard.

1. Phishing Simulations Reveal Employee Behaviour

Phishing remains a common way attackers attempt to gain access to accounts, steal information, or trick people into taking unsafe actions. However, simply telling employees to watch out for phishing emails doesn't necessarily show whether they can recognise them in practice. Encrisoft's phishing simulations allow organisations to conduct controlled exercises that help assess how employees respond to simulated phishing attempts. These exercises provide insights into employee responses to phishing scenarios and can help organisations identify where additional awareness or training may be beneficial.

For example, if employees struggle to recognise a particular type of phishing attempt during a simulation, the organisation has an opportunity to address that knowledge gap. The purpose isn't to embarrass employees or catch them out. It's to understand where the organisation may be vulnerable and use that information to improve security awareness.

2. Security Awareness Training Supports Better Decisions

Identifying a potential risk is only part of the process. Organisations also need ways to help employees make safer decisions. Encrisoft's security training capabilities support security awareness by helping employees develop a better understanding of cyber threats and the behaviours that can help prevent them. Training can help employees learn to recognise suspicious messages, question unexpected requests, and make more informed decisions when interacting with digital communications. When organisations use risk insights to identify areas that need attention, they can make more informed decisions about where to focus their awareness efforts. The aim is to move beyond simply delivering training and towards building stronger security habits across the organisation.

3. The Risk Score Provides an Overview

The Risk Score on the Encrisoft dashboard gives organisations an overview of their human cyber risk. Rather than examining every security awareness activity in isolation, the dashboard provides a starting point for understanding the organisation's risk position. A risk score can help administrators recognise when closer attention may be needed and decide where to investigate further. However, a score should not be treated as a complete explanation of an organisation's security posture. It is a useful indicator that needs to be considered alongside the available risk insights and relevant security awareness results. A higher risk score is a reason to investigate, not a reason to panic. It can prompt an organisation to examine its results, identify potential weaknesses, and determine what actions may help improve security awareness.

4. The Risk Breakdown Helps Put Risk Into Context

A single score can tell you that something deserves attention, but it may not tell you where to begin. This is where the Risk Breakdown becomes useful. Encrisoft's Risk Breakdown helps organisations examine their risk information in greater detail. Rather than focusing exclusively on the overall score, administrators can use the available breakdown to better understand the areas that may require attention.

For example, an administrator reviewing the organisation's risk information might identify a need to examine phishing simulation results more closely or strengthen awareness around a particular security behaviour. The next step is to investigate the available information and determine what action makes sense for the organisation. Think of the Risk Score as the headline and the Risk Breakdown as the next place to look for context.

So, How Exactly Is Human Risk Calculated?

This is an important distinction. Encrisoft provides human cyber risk visibility through its platform, including the Risk Score and Risk Breakdown. Its phishing simulations and security training capabilities help organisations assess and improve security awareness. However, the exact mathematical formula, weighting assigned to individual factors, and precise rules used to calculate the Encrisoft Risk Score should not be assumed unless they are confirmed by the product's documentation or implementation. For that reason, it would be misleading to claim that the score is calculated using a specific percentage of phishing clicks, training completion, employee responses, or other factors without verifying how Encrisoft actually calculates it. What administrators can do is use the risk information available in their dashboard, review relevant simulation results, and identify opportunities to strengthen security awareness across their organisation. Understanding the meaning of the score is important, but understanding its limitations is equally important.

What Should You Do When Your Organisation Has a High Risk Score?

A high risk score shouldn't be treated as a verdict on your employees. Instead, use it as a starting point for a closer look at your organisation's security awareness.

Here are some practical steps to consider:

I. Review your available risk insights.
Examine the Risk Score and Risk Breakdown to understand what the dashboard indicates about your organisation's risk.

II. Examine phishing simulation results.
Review completed simulations to understand how employees responded to the exercises and identify areas where further awareness may be helpful.

III. Identify training opportunities.
Consider whether additional security awareness training could help address the behaviours or knowledge gaps highlighted by your findings.

IV. Use your findings to guide improvements.
Focus on practical steps that help employees recognise threats and make safer decisions.

V. Continue evaluating your security awareness efforts.
Use the information available through Encrisoft to guide your next steps and assess where further attention may be needed.

Remember that improving human cyber risk is an ongoing effort. A single training session or phishing simulation cannot guarantee that employees will always recognise every threat. The objective is to keep learning, identify areas for improvement, and help employees build stronger security habits over time.

Human Risk Is About Improvement, Not Blame

Employees are human. They can be distracted, rushed, misled, or unfamiliar with a particular type of threat. Even experienced professionals can make mistakes when faced with convincing phishing attempts. That is precisely why organisations need to understand human cyber risk.

Encrisoft helps organisations bring security awareness activities and risk visibility into the same environment, making it easier to identify areas that deserve attention and make informed decisions about improving awareness.

The real value isn't in obtaining a score and leaving it untouched on a dashboard. It's in using the available information to ask better questions, address potential weaknesses, and help people make safer decisions.

Because the goal isn't to have employees who never make mistakes. It's to build an organisation that learns from them and becomes better prepared for the next threat.